Customer Service

Need help? You are in the right place! Customer service can help you with all of your questions..

Questions and answers

About my order


Technical Questions

Other questions:

Reach out to Customer service

If you want to ask questions about an existing order, please have your order details ready. We will help you soon!

Our customer service is available Monday - Thursday from 8.00-16.00 by phone and email and from 8.00-20.00 on chat. Friday from 8.00-15.00 by phone and email, and 8.00-20.00 on chat. We do everything we can to handle inquiries quickly. For more info on the processing of personal data and Motato's privacy policy please contact us

More information

Customer service:

Motatos UK, C/O MYL Customer service
Amagerfælledvej 106, 2300 København S, Denmark
[email protected]


24 Old Queen Street, London, SW1H 9HP

Company reg. number: