Customer Service

Need help? You are in the right place! Customer service can help you with all of your questions..

Questions and answers

About my order

Payment

Technical Questions

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If you want to ask questions about an existing order, please have your order details ready. We will help you soon!

Our customer service is available Monday - Thursday from 8.00-16.00 by phone and email and from 8.00-20.00 on chat. Friday from 8.00-15.00 by phone and email, and 8.00-20.00 on chat. We do everything we can to handle inquiries quickly. For more info on the processing of personal data and Motato's privacy policy please contact us

More information

Customer service:

Motatos UK, C/O MYL Customer service
Amagerfælledvej 106, 2300 København S, Denmark
[email protected]

Office:

24 Old Queen Street, London, SW1H 9HP

Company reg. number:

13693693